Warner Bros. will provide refunds to backers of the “Veronica Mars” crowdfunding campaign who struggled to download the movie they helped support, the studio said Friday. Irate contributors complained about their problems throughout the day, having been promised a digital download within days of the movie’s release.
Most of their vitriol is directed at Flixster and UltraViolet, the services Warner Bros. used to release the movie digitally to the project’s supporters. Anyone who tries to buy the movie now can do so using iTunes and Amazon, but backers had to use Flixster/UltraViolet and are incensed by their lack of choice.